Uber launches 'Text to 911' feature in Phoenix


You can now text a 911 dispatcher through the Uber app anywhere in Maricopa County.

The new text to 911 feature is available to Uber drivers and passengers who don't feel safe or in an emergency situation.

It's an addition to its in-app emergency button where drivers and riders already have the option to call 911.

Uber is able to populate key information so you can send to dispatchers right away including car make and model, license plate, current GPS location, as well as intended destination. It also gives you the ability to describe what's going on.

The text to 911 feature will not be available in all cities, because not all cities have text to 911 capabilities. Phoenix is one of 30 cities where it will work. 

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