Delta Airlines Kicks Family Off Overbooked Flight

The parents of two small children were threatened with jail by Delta Airlines staff if they didn't give up their two-year-old's seat. 

Video captures Brain Schear questioning the flight attendant as she tells him about federal regulations not allowing a small child in a seat. Delta's website says different. "We want you and your children to have the safest, most comfortable flight possible," Delta's website advises parents. "For kids under the age of two, we recommend you purchase a seat on the aircraft and use an approved child safety seat."

The family originally bought a seat for their oldest son, but he took an earlier flight home, so they opted to put their 2-year-old in a car seat in that spot. 

The video shows a lot of back and forth with the calm father and eventually the Schears agreed to hold their son in their laps, but by then Delta staff decided to remove the family. It was after midnight and the family had to scramble to find a hotel, then paid $2,000 for tickets on a United flight. 

This is the third issue for Delta in a two week span and so far the company has not commented. It also comes as Congress called airline CEOs on the carpet for passenger treatment. 

Source: ABC 7 Los Angeles


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